Frequently Asked Questions

Starity is an AI-powered career coaching platform that builds your Career DNA — a comprehensive profile of your skills, strengths, values, and goals — then creates personalized career plans and keeps you accountable with regular coaching sessions via voice, chat, or WhatsApp.

Click "Start Free Session" on our homepage. You'll begin a 15-minute coaching conversation where Starity's AI learns about your background, goals, and current situation. No sign-up required for your first session — just start talking (or typing).

Yes. Your first coaching session is completely free with no credit card required. After that, you can continue with a free plan (limited sessions per month) or upgrade to a paid plan for unlimited coaching, advanced features, and priority support.

You can start your first session without an account. To save your Career DNA, access session history, and get ongoing coaching, you'll need to create a free account with your email or phone number.

Starity's AI coach asks you structured questions about your career goals, current situation, skills, and challenges. Based on your responses, it provides personalized advice, creates action plans, helps with resume optimization, interview prep, salary research, and career planning — all tailored to your unique Career DNA.

Both. You can have a voice conversation (like talking to a real coach) or type in chat mode. Many users start with text and switch to voice once they're comfortable. Voice sessions feel more natural and often surface deeper insights.

Sessions don't have a hard time limit. A typical session runs 10–20 minutes, but you can go longer if needed. Your first session is structured around 15 minutes to build your initial Career DNA.

Yes — that's a core part of Starity. Every conversation builds on your Career DNA, so the AI remembers your background, goals, progress, and previous advice. You never have to repeat yourself. Your coach grows with you.

Yes. All past sessions, action items, career plans, and progress milestones are available in your dashboard. You can review transcripts, revisit recommendations, and track how your plan has evolved over time.

Career DNA is Starity's proprietary profile system. It captures your skills, strengths, values, work history, education, goals, personality traits, and career aspirations into a living profile that evolves with every coaching session. Think of it as your career fingerprint — unique to you and always up to date.

It starts with your first coaching session, where you share your background and goals. With every subsequent session, your Career DNA gets richer — capturing new skills you've learned, goals that have shifted, progress you've made, and insights from your coaching conversations.

Yes. You can update any part of your Career DNA at any time through your dashboard or during a coaching session. The AI will incorporate your changes into future recommendations.

Yes. You can download your Career DNA in a structured format. This includes your skill profile, career timeline, and coaching history. Your data is yours.

We offer a free plan with limited monthly sessions and a Pro plan with unlimited coaching, advanced Career DNA insights, priority support, and additional features. Visit our pricing page for current details.

You can cancel anytime from your account settings. Cancellation takes effect at the end of your current billing period — you won't be charged again, and you'll retain access until the period ends.

Refunds are handled on a case-by-case basis. If you're unsatisfied with the service, contact us at hello@starity.co within 7 days of your charge, and we'll work with you to resolve it.

Yes. We use industry-standard encryption (TLS 1.3 in transit, AES-256 at rest), regular security audits, and strict access controls. We never sell your personal data. See our full Privacy Policy for details.

Absolutely. You can request complete deletion of your account and all associated data at any time by contacting hello@starity.co. We'll process the deletion within 30 days.

Never. Your coaching sessions, Career DNA, and personal information are strictly confidential. We don't share identifiable data with employers, recruiters, or any third party.

Weekly accountability messages sent to your WhatsApp. They review your progress on action items, remind you of upcoming milestones, and offer quick coaching nudges — all personalized to your Career DNA and current goals.

During account setup or in your settings, add your phone number and enable WhatsApp notifications. You'll receive a verification message, and once confirmed, check-ins begin on your chosen day and time.

Yes. You can disable WhatsApp check-ins anytime from your notification settings or by replying STOP to any check-in message.